Last updated: February 2026

Break-Out Festival ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect personal information in connection with the Break-Out Festival website and events.

This policy applies to all visitors, ticket holders, promoter applicants, parents or guardians, and anyone interacting with Break-Out Festival online or offline.

1. Information We Collect

We may collect the following information:

Name

Email address

Mobile phone number

Social media handles (Instagram, TikTok)

School name (for promoter applications)

Parent or guardian name and phone number (for applicants under 18)

Messages submitted through forms or chat

Technical data such as IP address and device type

2. How We Use Your Information

We use personal information to:

Process ticket purchases

Manage promoter applications

Communicate important event updates

Coordinate event safety and operations

Respond to enquiries

Manage entry, supervision and compliance for youth attendees

Send SMS or email communications related to the event

We do not sell or rent personal information to third parties.

3. Communication (SMS and Email)

By submitting forms on our website, you consent to receiving essential communications from Break-Out Festival via SMS or email.

These communications may include:

Application confirmations

Approval or rejection notifications

Ticket and entry information

Event updates and operational notices

Message frequency may vary. You can opt out at any time by following the instructions in the message or by contacting us.

4. Information About Minors

Break-Out Festival is a youth event for ages 14 to 17.

For individuals under 18:

Parent or guardian contact details are required

Information is collected solely for event management, supervision and communication

Additional care is taken to protect the data of minors

5. Sharing of Information

We may share limited personal information with trusted third parties only where necessary, including:

Ticketing providers

Event security and medical teams

Event operations staff

Technology platforms used to manage communications

All third parties are required to handle information securely and in accordance with privacy laws.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.

However, no system is completely secure and we cannot guarantee absolute security.

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: [email protected]